We operate until 6:00 PM daily, with our team stationed at all base areas. During peak season and holidays, we extend our hours to 7:00 PM. We recommend dropping your gear off within 30 minutes of your last run to ensure the smoothest service.

We're ready with your equipment 45 minutes before the first lift runs. During peak season, this means we're typically available from 7:45 AM. Your gear will be warm, dry, and ready to go when you arrive.

Don't worry! We take photos of all equipment and record your name, phone number, and ID at drop-off. Simply show us your ID at pickup, and after verifying your information in our system, we'll release your equipment. We recommend taking a photo of your claim ticket as backup.

Yes, all equipment is fully insured while in our possession. We carry comprehensive insurance that covers theft, damage, or loss up to $5,000 per customer. We also utilize a state-of-the-art security system in our storage facility.

Yes! We offer inter-mountain transfers for a small additional fee. Just let us know at drop-off which mountain you plan to ski the next day, and we'll have your equipment ready at that location. We require notice by 8:00 PM for next-day transfers.

Basic boot drying (included free) uses overnight air drying in our climate-controlled facility. Premium boot drying ($10/night) uses individual forced-air dryers and warming systems to ensure your boots are completely dry and heated to your preferred temperature for morning pickup on those chilly days!